This is a highly practical book with very sound advice. Andrew & Claire are hugely experienced in the industry, and more importantly over several locations. So make sure you read it with a marker pen in your hand. Take all of their advice – it might just prevent you from making some very expensive mistakes.’ John Richardson – The Coffee Boys ‘Straight forward, independent, no-nonsense advice is not easy to find. This is a must read book for every budding and existing coffee shop entrepreneur. Even if you do not own a coffee shop, read it for great business advice.’ Martyn Herriott – Beverage Standards Association Andrew & Claire Bowen opened their first franchised coffee shop in 2007, after leaving senior roles in retail and healthcare. Within eighteen months they had opened three outlets and had over £1m turnover. In 2011 they developed their own independent format, which they continue to run. They support coffee shop owners worldwide as founders of Café Success Hub.
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